Store Your Luggage and Bags at Nearby Stores in NYC from $2/hr

KNOCK KNOCK CITY, CO. USER AGREEMENT

YOU SHOULD REVIEW THIS AGREEMENT IN ITS ENTIRETY. YOU ACKNOWLEDGE YOUR ACCEPTANCE OF THIS AGREEMENT BY REGISTERING TO BECOME A USER OR BY USING THE KNOCK KNOCK CITY PLATFORM. YOU WILL BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT REGISTER TO USE OR USE THE PLATFORM.

This Knock Knock City User Agreement (the “Agreement”) states the terms and conditions governing users of the Knock Knock City website and software platform (the “Platform”). The Platform is owned and operated by Knock Knock City, Co. (referred to as “Knock Knock City,” “we,” “us” or “our”), a corporation organized under the laws of the state of Delaware, United States. All users (the “User,” “you,” or “your”) of the Platform are subject to this User Agreement.

We reserve the right to change this User Agreement at any time in our sole business discretion. Please check these terms regularly for changes. Knock Knock City does not assume any obligation to personally or individually notify Users of any modifications to this Agreement, or the creation of additional terms or the elimination of any terms. Your continued use of the Platform following the posting of any changes to the User Agreement will mean you accept and agree to those changes.

  1. Background; Other Agreements.
    1. How it Works. Members of Knock Knock City (“Hosts”) are localized businesses with physical space accessible to travelers and safe for the temporary storage of traveler’s items who use the Platform to offer hosting and storage of items for people who don’t want to carry bags and luggage around (“Guests”). Hosts and Users can use the Platform to directly and independently coordinate with each other regarding all aspects of item storage through the Platform’s listing, booking, and payment functionality.
    2. How to become a registered Host. Users who want to use the Platform to offer their space to Guests must register as Hosts and accept the Host Terms and Conditions (the “Host Terms and Conditions”) accessible by following this link:www.knockknock.city/hostagreement.
    3. How to become a registered Guest. Users who want to use the Platform to temporarily store items with Hosts must register as Guests and accept the Guest Terms and Conditions (the “Guest Terms”) accessible by following this link:www.knockknock.city/guestagreement.
    4. Knock Knock City’s Role. We urge all Users to be responsible about their use of the Platform and any transaction entered into as a result of either listing a Host location or storing property as a Guest. We do not own or manage, nor can we contract for, any storage location listed on the Platform. The Platform provides an on-line marketplace to allow businesses to offer for rent in a variety of pricing formats, a specific temporary storage location to Guests. We also may offer online booking or other tools or services to allow users to communicate.
    5. We are not a party to any storage rental or other agreement between Users. This is true even if the Platform allows you to book a storage rental or provides other ancillary products or services, as the Platform may facilitate booking a storage rental or other tools, services or products, but we are not a party to any rental or other agreement between Users. As a result, any part of an actual or potential transaction between a Guest and a Host, including the quality, condition, safetyor legality of the locations advertised, the truth or accuracy of the listings (including the content thereof or any review relating to any Guest or Host), the ability of Guests to rent a storage location or the ability of Guests to contract for locations are solely the responsibility of each User. You acknowledge and agree that you may be required to enter into one or more separate agreements, waivers or terms and conditions before making a booking or purchasing a product or service and Knock Knock City may place additional restrictions on your booking, product or service.

      Users agree that they are responsible for, and agree to abide by, all laws, rules and regulations applicable to their use of the Platform, their use of any tool, service or product offered on through the Platform and any transaction they enter into on through the Platform or in connection with their use of the Platform.

      Users further agree that they are responsible for and agree to abide by all laws, rules, ordinances, or regulations applicable to the listing of their rental property and the conduct of their rental business, including but not limited to any and all laws, rules, ordinances, regulations or other requirements relating to taxes, credit cards, data and privacy, permits or license requirements, zoning ordinances, safety compliance and compliance with all anti-discrimination and fair housing laws, as applicable. Please be aware that, even though we are not a party to any storage rental transaction and assume no liability for legal or regulatory compliance pertaining to storage rental locations listed through the Platform, there may be circumstances where we are nevertheless legally obligated (as we may determine in our sole discretion) to provide information relating to your listing in order to comply with requests from governmental bodies in relation to investigations, litigation or administrative proceedings, and we may choose to comply with such obligations in our sole discretion.

      Hosts who accept credit card, banking or other payment information from Guests agree to properly handle and safeguard all such information in accordance with applicable legal and regulatory requirements and best practices.

      While we do take certain measures with a goal to assist Users to avoid potentially fraudulent or other illegal activity of which we become aware, we assume no liability or obligation to take any such measures or actions. When we provide warnings or messages to users about any such activity, we do not warrant that such messages are accurate or that such messages will reach any or all Users they should have reached in a timely manner or at all or that such messages or measures will prevent any harm or otherwise have any impact.

  2. User Account Information; Eligibility to Use the Platform.
    1. Users must have an individual User account with a username and password to use the Platform. All information that Users submit to the Platform must be real, accurate, and verifiable. Knock Knock City reserves the right to validate all identity information at any time. Further, by submitting information, you authorize Knock Knock City to make such inquiries as it determines are necessary to validate identity and confirm your ownership of your email address and financial information, either directly or via a third party validation service. Subject to any restrictions or limitations under applicable law, you agree to provide information requested by Knock Knock City to verify the accuracy of your User account information. Failure to provide required information to operate the Platform when requested is a violation of this User Agreement. You are solelyresponsible for maintaining the security of your username and password. If you disclose this information to any third party, you shall be solely responsible for all actions taken through your Knock Knock City account. You must notify Knock Knock City immediately if you suspect that your username or password has been stolen or are being misused by someone else. You acknowledge and agree that Knock Knock City’s security procedures are commercially reasonable.
    2. Only adults and legal entities that are capable of entering and performing legally binding contracts may use this Platform. The Platform is not intended for use by minors. Persons under the age 18 are prohibited from using this Platform.
    3. For purposes of this User Agreement, you warrant and represent that:
      1. your use of the Platform is not prohibited by the laws, rules, or regulations of the country or other legal jurisdiction in which you reside;
      2. you are not located in a country or region, nor are you a citizen of a country or region, that is (i) subject to U.S. federal government sanctions or embargoes, including without limitation Cuba, Iran, North Korea, Sudan, and Syria, or (ii) that is on Canada’s Area Control List under Canada’s Export and Imports Permits Act; and
      3. you are not employed by or associated with an entity identified on the U.S. Department of Commerce’s Denied Persons or Entity List, the U.S. Department of Treasury’s Specially Designated Nationals or Blocked Persons Lists, or the Department of State’s Debarred Parties List, and are not otherwise ineligible to receive items subject to U.S. export control laws, rules, and regulations.
      4. you have authority to enter into this User Agreement on behalf of yourself, or on behalf of the registered business organization with which you are associated or for whom you are working when using this Platform.
  3. Relationship. This User Agreement does not in itself create an agency, employment, joint employment, franchise, joint venture, or partnership between Knock Knock City and any User.
  4. License; Limitations; Reservation of Proprietary Rights.
    1. Knock Knock City grants to you a non-exclusive right and license to access and use the Platform solely for your own business purposes for the term of this User Agreement subject to the payment of all applicable fees.
    2. You shall not:

      attempt to rent, license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make the Platform available to any third party;

      create any derivative works based on the Platform, either on your own or through any third party;

      produce a source listing, decompile, disassemble, or otherwise reverse engineer the Platform;

      interfere with or disrupt the performance of the Platform for any reason, or attempt to gain unauthorized access to any data stored in such product; orremove or obscure any notices or markings, including without limitation, copyright, trademark, or confidentiality notices, or ownership notices on the Platform, including any screens displayed by such product.

    3. Knock Knock City retains all ownership and intellectual property rights to the Platform that are not specifically granted to Users hereunder.
  5. Social Media Features.
    1. The Platform includes features that allow Users to post messages, comments, statements, and personal information for viewing by other Users of the Platform. Users are responsible for exercising such care as is necessary to protect their private, confidential, or personal information when using such Platform functionality. You are responsible for maintaining the privacy of your personally identifiable information when using this functionality. If you do post comments to message forums or via similar features, or send any comments or questions about the Platform via email, telephone, or other means, such information is public, and Knock Knock City may store, maintain, and use such information indefinitely, and may also disclose such information to third parties in our sole business discretion. Usage of the Platform constitutes consent of User for Knock Knock City to contact the User by way of electronic and/or cellular communication with information, updates, opportunities and selected announcements from Knock Knock City or third parties with whom Knock Knock City has a contractual relationship. Users may opt out of these communications via the Platform.
    2. Knock Knock City is not legally responsible for any information or content posted or made available on the Platform by any User which is defamatory, violates privacy rights, or otherwise violates the rights of another user or third party. Knock Knock City does not actively monitor or censor any information posted for viewing via the Platform although it expressly reserves the right to monitor the postings or other activities of Users at any time without notice. Knock Knock City reserves the right to remove or restrict access to any information or content posted or made available on the Platform if it determines that such information violates this User Agreement or any law, rule, or regulation of any legal jurisdiction.
  6. Acceptable Use of the Platform. By accessing the Platform, you agree that:
    1. you will not knowingly provide or enter any false, misleading, or fraudulent information;
    2. you will not use the Platform for any illegal purpose, nor will you provide or enter any material or information in violation of any applicable law or regulation;
    3. all information and User content provided or entered by you (i) must be original to you, and not violate the copyright or other proprietary rights of any third party, and (ii) must not violate the rights of any third party, including trade secret or privacy rights;
    4. information provided or entered by you must not be defamatory, harassing, offensive, threatening, obscene, or otherwise inappropriate or disruptive;
    5. you will not hold yourself out as someone you are not or otherwise impersonate any other person;
    6. you will not interfere or tamper with the functioning of the Platform, nor will you attempt to gain access to information or control of the Platform not specifically granted to you;
    7. you will not use the Platform to transmit any spyware, virus or similar destructive program or code;
    8. you will not compile any database or list of other Platform Users, nor will you use the Platform to facilitate the sending of any spam (unsolicited emails), bulk email, or email offering to sell goods or provide services, except as specifically authorized in conjunction with Knock Knock City services and in no event will you send emails that would violate the CAN-SPAM Act in any way;
    9. you will abide by any other rules for participation in any social media features on the Platform including but not limited to not entering advertisements in messages, newsgroups, chat rooms, or forums in violation of the terms of participation for such newsgroups or forums, or on topics not intended for such newsgroups, chat rooms or forums; and
    10. you will not use the Platform to discuss or disclose the terms of any transaction between Guest and Host, except to facilitate the specific transaction at hand.
  7. Links to Other Websites. The Platform may provide links to websites owned and operated by third parties. Knock Knock City exercises no control whatsoever over such websites and is not responsible or liable for the availability, content, advertising, products, services, or other materials available or viewable on such websites. Access and use of such linked websites is solely at your own risk.
  8. Term and Termination of the Agreement. This User Agreement commences when you register to use or use the Platform for the first time and continues in force until terminated by you or Knock Knock City. You may terminate this User Agreement immediately upon notice to Knock Knock City at any time for any reason. Knock Knock City may also terminate this User Agreement immediately without any notice at any time and for any reason. Upon termination by you or by Knock Knock City, your right to access and use the Platform will cease immediately. Termination does not relieve you from the obligation to pay any fees due to Knock Knock City which accrued before the termination date or which are otherwise owed in connection with activities or commitments made through use of the platform prior to notifying Knock Knock City of your intent to terminate the Agreement.
  9. Insurance. Knock Knock City covers up to and including a maximum of $500 in the event of any loss or damage to Guest's luggage, this including the value of the bag/suitcase. Guest's bags must not contain any of the items listed in Guest Terms & Conditions subject 14, which are not covered by Knock Knock City in case of any loss or damage to Guest's bag. Damage or loss of the items covered in pt. 14 in Guest Terms & Conditions, or in accordance with pt. 14 in Guest Terms & Conditions, are not covered by Knock Knock City or the shop, and are therefore the Guest's own responsibility. The Host is responsible for any damage to the luggage, theft of or from the luggage or loss as a result of late delivery of the luggage as a result of neglect from the shop’s side.
  10. KNOCK KNOCK CITY SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND RESULTING FROM ANY USE AND ACCESS, OR INABILITY TO USE AND ACCESS THE PLATFORM. KNOCK KNOCK CITY IS RELYING ON THE FOREGOING WARRANTY AND LIABILITY LIMITATIONS INPROVIDING THE PLATFORM. BY USING THE PLATFORM, YOU AGREE THAT THESE EXCLUSIONS ARE ACCEPTABLE. KNOCK KNOCK CITY IS RELYING ON THE FOREGOING WARRANTY AND LIABILITY LIMITATIONS IN PROVIDING THE PLATFORM. BY USING THE PLATFORM, YOU AGREE THAT THESE EXCLUSIONS ARE ACCEPTABLE.
  11. Indemnification.You will indemnify, defend, and hold Knock Knock City, its affiliates, and licensors, and each of its respective officers, managers, directors, agents, independent contractors, employees, consultants, service providers, and applicable third parties (collectively, the “Indemnified Parties”) harmless from and against any actual or threatened suit, demand or claims, damages, costs, liabilities and expenses arising out of or relating to: (a) your use or misuse of the Platform; (b) your failure to perform your obligations under this User Agreement; (c) any allegation that any content or material supplied by you via the Platform infringes or violates any third party rights; or (d) the use of the Platform by any third party who has access to the User’s computer or any other electronic device.
  12. Trademarks.“Knock Knock City” is a trademark of Knock Knock City, Co. All other marks, names, and logos displayed by the Platform are the property of Knock Knock City or their respective owners. User agrees not to use of Knock Knock City’s trademarks and other marks, names and logos displayed by the Platform without its prior written consent. Such use is strictly prohibited.
  13. Copyright Issues.
    1. Infringement Notification. Upon receipt of proper notification of claimed infringement, Knock Knock City will follow the procedures outlined herein and in the DMCA.

      To file a notice of infringement with Knock Knock City, you must provide a written communication (by fax or regular mail) that sets forth the information specified in the list below. Please note that you will be liable for damages (including costs and attorney’s fees) if you materially misrepresent that material is infringing your copyright(s). Accordingly, if you are not sure if you are the proper copyright holder or if copyright laws protect the material of yours, you may want to consult a lawyer.

      To expedite our ability to process your request, please use the following format (including section numbers): (a) identify with sufficient detail the copyrighted work that you believe has to been infringed. (For example, “The copyrighted work at issue is the “Name of the work” by “name of the author” and abstract number (http://___.com/abstract=123456);(b) identify the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us and the owner or administrator of the User content to locate the material; (c) provide information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address at which you may be contacted; (d) include the following statement: “I have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law”; (e) include the following statement: “I swear, under penalty of perjury, that the information in the notification is accurate, and that I am the copyrightowner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed”; and (f) sign the document.

      Send the written communication to our designated agent at:

      Knock Knock City, Co.
      Attention: Betsy Butwin
      Bernick Lifson, P.A.
      5500 Wazata Boulevard
      Minneapolis, MN 55416
      Email: [email protected]
    2. Counter Notification. The owner or administrator of the allegedly infringing content may make a counter notification pursuant to sections 512(g)(2) and (3) of the DMCA.

      To file a counter notification with us, you must provide a written communication (by fax or regular mail) that sets forth the information specified in the list below. Please note that you will be liable for damages (including costs and attorneys’ fees) if you materially misrepresent that a product or activity is not infringing the copyrights of others. Accordingly, if you are not sure whether certain material infringes the copyrights of others, we suggest that you first contact an attorney.

      To expedite our ability to process your request, please use the following format (including section numbers): (a) identify the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled; (b) provide your name, address, and telephone number; (c) include the following statement: “I consent to the jurisdiction of Federal District Court for the State of Minnesota”; (d) include the following statement: “I will accept service of process from [insert the name of the person who submitted the infringement notification] or his/her agent”; (e) include the following statement: “I swear, under penalty of perjury, that I have a good faith belief that the affected material was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled”; and (f) sign the document.

      Send the written communication to our designated agent at:

      Knock Knock City, Co.
      Attention: Betsy Butwin
      Bernick Lifson, P.A.
      5500 Wazata Boulevard
      Minneapolis, MN 55416
      Email: [email protected]


      Upon receipt of such counter notification, we will promptly provide the person who provided the original infringement notification with a copy of the counter notification, and inform that person that we may replace the removed material or cease disabling access to it in ten (10) business days. We will replace the removed material and cease disabling access to it not less than ten (10), nor more than fourteen (14), business days following receipt of the counter notice, unless our designated agent first receives notice from the person who submitted the original infringementnotification that such person has filed an action seeking a court order to restrain the subscriber from engaging in infringing activity relating to the material on our system network or Platform.
    3. Infringers. In accordance with Section 512(i)(1)(a) of the DMCA, we will, in appropriate circumstances, disable and/or terminate the accounts of Users who engage in infringement.
  14. Privacy. Knock Knock City gathers and uses information provided by Users in accordance with the terms of its current privacy policy which is incorporated herein by reference (the “Privacy Policy”). Knock Knock City may update or otherwise modify the Privacy Policy in its sole discretion upon notice to Guests and other Users which will be provided by posting the updated Privacy Policy which is accessible by following this link: https://www.knockknock.city/privacy. Individualized notice is not provided to Users. User agrees that continued use of the Platform after notification will constitute User’s consent to any modifications to the Privacy Policy.
  15. General.
    1. All notices required by this User Agreement must be delivered in person or by means evidenced by a delivery receipt to the principal business address of the party receiving the notice and addressed to the attention of its President, Chief Executive Officer, or other representative authorized to receive legal notices. Notices by email shall be valid provided that the recipient is authorized to receive notices for the party, and the recipient acknowledges receipt of the email via a return email which includes the full text of the original message.
    2. All actions related to this User Agreement will be governed by New York law and/or controlling U.S. Federal Law without regard to the choice of law provisions of any jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this User Agreement.
    3. A User may not assign or otherwise transfer its rights or obligations under this User Agreement for any reason without the prior written consent of Knock Knock City. Knock Knock City may assign this User Agreement in its business discretion without your consent, provided that the assignee assumes and agrees to perform all of Knock Knock City’s obligations under this User
    4. This User Agreement shall be binding upon, and inure to the benefit of, the parties and their permitted respective successors and assigns.
    5. Any express waiver or failure to exercise promptly any right under this User Agreement will not create a continuing waiver or any expectation of non-enforcement.
    6. If any provision of this User Agreement is held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired thereby, and will be interpreted, to the extent possible, to achieve the purposes as originally expressed in the invalid, illegal or unenforceable provision.
    7. The terms and conditions of this User Agreement which are intended by their nature to survive its termination shall survive such termination.
Last modified: May 30, 2018

GUEST TERMS AND CONDITIONS

YOU SHOULD REVIEW THIS AGREEMENT IN ITS ENTIRETY. YOU ACKNOWLEDGE YOUR ACCEPTANCE OF THIS AGREEMENT BY REGISTERING TO BECOME A USER OR BY USING THE KNOCK KNOCK CITY PLATFORM. YOU WILL BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT REGISTER TO USE OR USE THE PLATFORM.

These Guest Terms and Conditions (the “Guest Terms”) state the terms and conditions between Knock Knock City, Co. (“Knock Knock City,” “we,” “us,” or “our”) and users of the Knock Knock City website and software platform (the “Platform”) who register as guests (“Guest,” “you,” or “your”) to purchase services from registered storage location providers (“Hosts”). Guest and all other Users are also subject to the terms of the Knock Knock City User Agreement (“User Agreement”), which is incorporated herein by reference. Capitalized terms used in these Guest Terms which are not defined have the meaning stated in the User Agreement.

We reserve the right to change the Guest Terms at any time in our sole business discretion. Please check these Guest Terms regularly for changes. Your continued use of the Platform following the posting of any changes to the Guest Terms will constitute your acceptance of and agreement to our changes.

  1. Relationship.
    1. These Guest Terms state the terms under which Guest has the right to use the Platform, and the obligation to pay Knock Knock City fees, if applicable.
    2. Hosts are localized businesses with physical space accessible to people and safe for the temporary storage of people’s items who use the Platform to offer hosting and storage of items for Guests. Knock Knock City is not a party to transactions between Guests and Hosts. Knock Knock City has no responsibility for, control over, or involvement in the scope, nature, quality character, timing or location of storage location site.
  2. Host Data.Guest acknowledges that the profile information for each Host available via the Platform is compiled and maintained by the Hosts themselves and not Knock Knock City. Guest is responsible for conducting whatever investigation or verification of a Host’s profile information that Guest deems necessary for purposes of entering into a transaction with that Host. Knock Knock City does not and will not investigate Hosts and does not certify or verify the skills, qualifications, background, experience or other Profile Information or other information provided by Hosts in their profile or elsewhere through the Platform. Knock Knock City makes no representation as to the validity or accuracy of information provided by Hosts. Guest uses the Platform and contracts with Hosts at its own risk.
  3. Host Registration.Guest will have access to profiles of all registered Hosts offering their temporary storage rental locations through the Knock Knock City’s Platform.
  4. Guest Data.
    1. The Platform allows Guests to create a profile to be viewed by prospective Hosts who wish to offer their services. Knock Knock City does not own any information, text, data, or other content that Guest submits, stores, or uses in the Platform, including all transaction information (the “Guest Data”). Guest shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all Guest Data.
    2. Guest grants Knock Knock City a royalty-free, worldwide, non-exclusive right and license to use, reproduce, modify, edit, adapt, publish, distribute, perform and display Guest Data solely in connection with its operation of the Platform and related business purposes. Knock Knock City will only use personally identifiable information of Guest included in the Guest Data for purposes of providing, improving and customizing the Platform, and to de-identify such Guest Data as well as for any purpose set forth in the Knock Knock City Privacy Policy. Once Knock Knock City has de- identified Guest Data, Knock Knock City may analyze, use and disclose such de-identified information for any purpose, including for marketing and advertising via the Platform interface, and as otherwise set forth in its Privacy Policy.
  5. Payment to Hosts and Fees.
    1. A Host who temporarily stores items for a Guest through the Platform will be paid by Knock Knock City on behalf of the Guest. As a condition of being allowed to post and accept fees and transactions between Guests and Hosts via the Platform, Guest must deposit funds with Knock Knock City or meet Knock Knock City’s credit requirements. Any Guest funds held by Knock Knock City will be held in a custodial account and will be commingled with the funds of other Guests. Guest acknowledges that Knock Knock City will not pay interest on the funds it holds on deposit.
    2. Knock Knock City charges fees for the use of the Platform upon Guest’s retrieval of his or her items from Hosts. When a Guest stores items with a Host through the Platform, the Host will pay Knock Knock City a set percentage of the fees. Knock Knock City will deduct these fees directly from the fees payable to a Host by a Guest. Knock Knock City’s fees are subject to periodic changes in its sole business discretion. Use of the Platform constitutes acceptance of Knock Knock City’s most current pricing.
    3. Once the Guest authorizes its acceptance of his or her items through the Platform and Knock Knock City facilitates Guest’s payment to the Host, Knock Knock City shall have no further financial obligation with respect to Guest or Host under that certain transaction. Any refund of amounts paid or a warranty claim related to a transaction shall be the responsibility of the Host who was paid for the services.
    4. In addition to any other remedies it may have under these Guest Terms, Knock Knock City reserves the right to suspend or terminate Guest’s access to the Platform in order to protect Knock Knock City’s rights and interests. In addition, Guests who have a rating score lower than 3.0/5.0 is kicked out for good and banned from signing up again.
    5. In the event that any jurisdiction imposes sales, use, value-added, excise, or other taxes payable on account of payments to Knock Knock City, other than taxes on Knock Knock City’s own income (“Taxes”), Knock Knock City’s fees will be increased to cover such Taxes so that it receives a net amount equal to the full amount of the fees or other payment obligations that would otherwise have been payable under these Guest Terms as if no such deduction or withholding was required.
    6. Booking.The Hosts, not Knock Knock City, are solely responsible for honoring any confirmed bookings and making available any temporary storage space reserved through the Platform. If you, as a Guest, choose to enter into a transaction with a Host for the booking of a temporary storage locaton, you agree and understand that you will be required to enter into an agreement with the Host and you agree to accept any terms, conditions, rules and restrictions associated with such accommodation imposed by the Host.

      You acknowledge and agree that you, and not Knock Knock City, will be responsible for performing the obligations of any such agreements, that Knock Knock City is not a party to such agreements, and that, with the exception of payment obligations, Knock Knock City disclaims all liability arising from or related to any such agreements.

      The total fees payable will be displayed to a Guest before the Guest sends a booking request to a Host. The Host request will be automatically accepted. However, the Host may reject the booking within five (5) minutes of receiving notification and your booking will then be cancelled. Upon receipt of your booking request, Knock Knock City may initiate a pre-authorization and/or charge a nominal amount to your payment method. If a requested booking is cancelled (i.e. not confirmed by the applicable Host), any amounts collected by Knock Knock City will be refunded to such Guest, depending on the selections the Guest makes via the Platform, and any pre- authorization of such Guest’s payment method will be released, if applicable.

      You as a Guest agree to pay the total fees for any booking requested, and in most cases confirmed, in connection with your Knock Knock City account. Knock Knock City will collect the Total Fees.

      Once your pick up transaction is complete you will receive a confirmation Communication summarizing your confirmed booking.

      Host may impose an additional fee for items left overnight
    7. Cancellations and Refunds.If, as a Guest, you wish to cancel a confirmed booking made via the Platform, either prior to or after arriving at the Host location, the cancellation policy of the Host contained in the applicable listing will apply to such cancellation. Our ability to refund the fees charged to you will depend upon the terms of the applicable cancellation policy. Details regarding refunds and cancellation policies are available via the Platform. Knock Knock City will initiate any refunds due.

      If a Host cancels a confirmed booking made via the Platform, Guests will receive a communication from Knock Knock City containing alternative listings and other related information. If the Guest requests a booking from one of the alternative listings and the Host associated with such alternative listing confirms the Guest’s requested booking, then the Guest agrees to pay Knock Knock City the total fees relating to the confirmed booking for the alternative listing, in accordance with these Terms. If a Host cancelled a confirmed booking and you, as a Guest, have not received a communication from Knock Knock City, please contact Knock Knock City.
  6. Tax Reporting and Payment Obligations.Guest otherwise will be responsible for meeting any and all tax payment or reporting obligations that may be imposed by the laws of any legal jurisdiction as a result of the payment of fees or other compensation to Hosts for services provided pursuant to transactions via the Platform.
  7. Service Levels.Knock Knock City will use reasonable efforts to make the Platform available for access and use by Guest. Guest acknowledges and agrees that Knock Knock City will not be liable for: (i) any unavailability caused by acts or omissions of Guest, any Host or other third parties, or caused by events outside Knock Knock City’s control; (ii) problems with Guest’s internet access or private computer and mobile network and equipment; and (iii) Knock Knock City’s regularly scheduled maintenance work. Knock Knock City will use reasonable efforts to cause all maintenance to be completed between 10:00 p.m. and 6:00 a.m. U.S. Central Time, and to minimize any unavailability of the Platform, whether scheduled or not.
  8. Support and Maintenance.Knock Knock City will provide email, text-based, or telephone support to Guest. Currently, such support generally is available Monday through Friday, excluding U.S. Federal Holidays, from 9:00 a.m. to 5:00 p.m. U.S. Central Time. Support shall include assistance with general usage and functionality issues and correction of software bugs and errors. Knock Knock City will make reasonable efforts to correct or fix reported software bugs and errors promptly after being notified of the problem.
  9. Data Security.Knock Knock City will use reasonable efforts to secure, protect, and maintain the integrity of all data stored by Guest in accessing and using the Platform. Guest is solely responsible for the security of all usernames and passwords that may be required to access and use the Platform. If the security of such information is comprised, Guest agrees to promptly notify Knock Knock City.
  10. Equipment Costs.Guest will be responsible for all equipment, network, and other costs necessary for Guest to access and use the Platform via the Internet.
  11. No Consulting Services.Knock Knock City will not be obligated to provide Guest with any consulting or other services related to the use of the Platform.
  12. Confidentiality.
    1. Definition.In performing and accepting services under these Guest Terms, Knock Knock City and Guest may exchange technical, product, financial, and business information which is confidential or proprietary to them (“Confidential Information”). Confidential Information shall be limited to information clearly marked as confidential or proprietary, or information which is disclosed verbally and identified as confidential or proprietary when disclosed.
    2. Obligations.Knock Knock City and Guest will hold all Confidential Information they receive from the other party in strict confidence and will only use it to perform their respective obligations and exercise their rights under this Agreement. Confidential Information may only be disclosed to employees, agents, consultants, and professional advisors who have a good faith need to know such information for the purposes of this Agreement, provided the person receiving the information has a confidentiality obligation to the disclosing party which is at least as stringent as the confidentiality terms of this Agreement. The receiving party shall protect and safeguard the Confidential Information against unauthorized disclosure by procedures no less stringent than those it uses for protecting its own confidential or proprietary information, and in any event by use of no less than a reasonable degree of care.
    3. Limitations.These Guest Terms impose no obligation with respect to information which: (i) was in the possession of, or was known by, the receiving party prior to its receipt from the discloser, without an obligation to maintain its confidentiality; (ii) is or becomes generally known to the public without violation of these Guest Terms; (iii) was obtained by the receiving party from a third party having the right to disclose it, without an obligation to keep such information confidential; or (iv) is independently developed by the receiving party without the use of Confidential Information.
    4. Ownership.Each party retains all intellectual property rights in and to its own Confidential Information.
    5. Survival.The confidentiality provisions of these Guest Terms shall survive its termination for a period of five (5) years, except for the obligations of the parties regarding any trade secret information which shall survive indefinitely.
  13. No Circumvention.Guest shall engage Hosts directly through the Platform only. Guest shall not communicate with any Hosts outside of the Platform for the purpose of avoiding any obligations under these Guest Terms or the User Agreement, including the obligation to pay any Knock Knock City fees. Guest shall not take any actions which would circumvent the processing of payments through the Platform or prevent Knock Knock City from collecting transaction fees due from a Host.
  14. Guest Conduct.You understand and agree that you are solely responsible for compliance with all laws, rules, regulations, and tax obligations that may apply to your use of the Platform. In connection with your use of the Platform as a Guest, you may not and you agree that you will not:
    1. falsely claim any damaged or stolen item; if the zip tie or lock is still on when you retrieve your item(s), you will not report any stolen, damaged, or broken items;
    2. The following items may not be stored by a Guest at a Host under any circumstances
    3. Toxic, polluted or contaminated goods; "Inherently dangerous" materials, including gasoline, compressed gas, propane tanks, kerosene, lamp and motor oil, acid, grease, corrosives, fertilizer, chemicals, narcotics, or hazardous, toxic or biological waste; asbestos or products containing asbestos, fireworks, explosives, weapons or ammunition; radioactive materials; highly flammable or hazardous goods; living plants or animals; anything damp, moldy, rotten or infested with or damaged by parasites; any item which emits any fumes or strong odor; cash, jewelry, valuables, items with sentimental value, fragile items, and securities; illegal goods; waste; or any item whose presence would invalidate any insurance policy which would otherwise cover the items or the storage space.
    4. steal goods or belongings, damage Host’s location; or threaten, cause damage or trauma to, or assault Hosts.
  15. Term and Termination.These Guest Terms commence when Guest registers to use the Platform for the first time and continue in force until terminated by either party. Guest may terminate these Guest Terms immediately upon notice to Knock Knock City at any time and for any reason. Knock Knock City may terminate these Guest Terms immediately without any notice at any time and for any reason. Upon termination by either party, Guest’s rights to access and use the Platform will cease immediately. Upon any termination, Guest will not be relieved of any obligation to pay any fees due to Knock Knock City which accrued before the termination date. If these Guest Terms are terminated for any reason, Knock Knock City will make the Guest Data available for transmittal to Guest within a reasonable period after receiving a written request from Guest, provided such request is received within sixty (60) days following termination.
  16. Warranties and Disclaimer.
    1. General.Knock Knock City and Guest each represent and warrant as to themselves that: (i) each are duly organized, validly existing and in good standing under the laws of the respective jurisdictions in which they were formed (in the case of Guests who are not individual persons); (ii) each has full power and authority to execute, deliver, and perform these Guest Terms; (iii) these Guest Terms have been duly authorized, executed, and delivered by and are a legal, valid, and binding obligation in accordance with these terms; and (iv) each of their obligations under these Guest Terms shall be performed in compliance with any obligations to third parties and all applicable law, rules, or regulations of any governmental entity or agency.
    2. Guest Data.Guest represents and warrants that: (i) Guest owns or has secured sufficient intellectual property rights to the Guest Data to deliver it to Knock Knock City for use in the Platform as intended by these Guest Terms; (ii) the Guest Data does not and will not contain any content that is unlawful, threatening, harassing, profane, tortious, defamatory, libelous, deceptive, fraudulent, or violates any person’s privacy or publicity rights; and (iii) the Guest Data does not and will not contain a software virus or other harmful component.
  17. Disclaimer.USE OF THE PLATFORM IS AT GUEST’S SOLE RISK. EXCEPT AS SET FORTH EXPRESSLY IN THESE TERMS AND CONDITIONS, THE PLATFORM IS PROVIDED “AS IS” AND “AS-AVAILABLE” AND WITHOUT A WARRANTY OF ANY KIND. KNOCK KNOCK CITY DISCLAIMS ALL IMPLIED WARRANTIES OR CONDITIONS CONCERNING THE PERFORMANCE, OPERATION OR QUALITY OF THE PLATFORM, INCLUDING ALL IMPLIED WARRANTIES OF NON-INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. KNOCK KNOCK CITY DOES NOT WARRANT THAT THE PLATFORM WILL MEET ANY USER’S REQUIREMENTS, OPERATE IN COMBINATION WITH OTHER SOFTWARE OR WEBSITES, BE UNINTERRUPTED OR ERROR-FREE, OR FUNCTION WITHIN A PARTICULAR SYSTEM. NO OTHER ORAL OR WRITTEN ADVICE GIVEN BY KNOCK KNOCK CITY WILL CREATE A WARRANTY REGARDING THE PLATFORM. NO AGENT OR EMPLOYEE OF KNOCK KNOCK CITY IS AUTHORIZED TO MAKE ANY WARRANTY OBLIGATIONS ON BEHALF OF KNOCK KNOCK CITY OR MODIFY THE LIMITATIONS STATED IN THIS SECTION 17.
  18. Indemnification.
    1. Knock Knock City Indemnification.Knock Knock City shall indemnify and hold Guest, its parent organizations, subsidiaries, affiliates, officers, directors, employees, attorneys, and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses, including reasonable legal fees and costs, arising out of or in connection with: (i) any alleged conduct which would constitute a breach of the representations and warranties of Knock Knock City set forth herein; or (ii) a claim that the use of the Platform (other than third party materials) infringes the copyright, trademark, or United States or Canadian patent rights of any third party. Upon notice of an alleged infringement or if in Knock Knock City’s opinion such a claim is likely, Knock Knock City shall have the right, at its option, to obtain for Guest the continuing right to use the Platform, substitute other non-infringing functionality, or modify the Platform so that it is no longer infringing. THIS SECTION SETS FORTH KNOCK KNOCK CITY’S SOLE AND EXCLUSIVE LIABILITY, AND GUEST’S SOLE AND EXCLUSIVE REMEDY, FOR KNOCK KNOCK CITY’S INFRINGEMENT OF THIRD PARTY RIGHTS OF ANY KIND.
    2. Guest Indemnification.Guest shall indemnify and hold Knock Knock City, its licensors and their respective parent organizations, subsidiaries, affiliates, officers, directors, employees, attorneys, and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses, including reasonable legal fees and costs, arising out of or in connection with: (i) a claim based on any alleged misuse of the Platform by Guest, or a claim that any Guest Data infringes the copyright, trademark, or patent rights of any third party; (ii) any alleged conduct which would constitute a breach of the representations and warranties of Guest set forth herein; and; and (iii) any claims arising out of or related to any transaction, including: (i) any claims by any third party or government agency that a Host was misclassified as an independent contractor or employee of Guest; (ii) any claim that Knock Knock City was an employer or joint employer of a Host; and (iii) related legal claims under any employment laws.
    3. Conditions.Each party shall indemnify the other party as set forth above provided that: (i) the indemnified party notifies the indemnifying party promptly in writing of the claim; (ii) the indemnifying party has sole control of the defense and all related settlement negotiations with respect to the claim; provided, that the indemnified party has the right, but not the obligation, to participate in the defense of any such claim through counsel of its own choosing; and (iii) the indemnified party cooperates fully to the extent necessary, and executes all documents necessary for the defense of such claim.
  19. Limitations of Liability.
    1. KNOCK KNOCK CITY’S AGGREGATE LIABILITY TO GUEST FOR CLAIMS RELATING TO THESE TERMS, WHETHER IN CONTRACT OR TORT, WILL BE LIMITED TO THE TOTAL FEES PAID OR OWING TO KNOCK KNOCK CITY FOR WORK ORDERS COMPLETED FOR GUEST DURING THE MOST RECENT SIX (6) MONTHS OF THE TERM OF THESE GUEST TERMS OR $2,500, WHICHEVER IS LESS.
    2. NEITHER PARTY WILL BE LIABLE TO THE OTHER FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH OR ARISING OUT OF THESE TERMS, INCLUDING LOSS OF BUSINESS, REVENUE, PROFITS, USE, DATA OR OTHER ECONOMIC ADVANTAGE, HOWEVER IT ARISES, WHETHER IN CONTRACT OR TORT, EVEN IF THE PARTY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
    3. Allocation of Risk.Knock Knock City and Guest acknowledge that the foregoing limitations of liability represent a reasonable and negotiated allocation of risk that these limitations constitute an integral part of these Guest Terms, and that absent these limitations the parties would not have executed these Guest Terms. The limitations will apply notwithstanding the failure of the essential purpose of any limited remedy.
Last modified: May 30, 2018